Our Focus
Mac Alert is an Apple Authorised Sales and Service Centre. On the service side we will always try to get your existing system working as efficiently and productively as possible. When it's time to invest in new equipment, you can relax in the knowledge that our prices are extremely competitive and the backup is there if needed. We always consider very carefully which equipment to recommend for each situation. We also consider which additional devices may be required for seamless integration into your existing setup.
It's All About You!
The type of service we provide is more personal than most other providers. We understand deadlines and the damage computer downtime can do to your business. We will never just turn up and jump straight on the machine without making sure its convenient. We specialise in the graphic design industry and also have quite a few clients with Mac and Windows PC networks. If the cross-platform combination is giving you a headache, let us sort it out. We can create and setup websites, domains and internet accounts, plus update or troubleshoot your office's local area network to speed up your file transfers.
Fast Warranty Repairs!
We are an Apple Authorised Service Centre based in Adelaide. This means we can perform both warranty and non-warranty repairs.
Our timeframes are faster than most and we have Apple Certified Technicians to carry out the repairs.
Peace of Mind
For urgent situations we have a priority rate system which usually allows us to have a technician out to you same day, sometimes in minutes. Same day response service contracts are available. We also have loan monitors and machines for emergencies or short term rental. If your hardware faults while under warranty we can organise a fast repair in our Service Centre. In the meantime we will keep close tabs on any delays on parts and keep you informed.
 Multi-tasking
Though we specialise in Apple Computers, our support technicians are fully conversant in Windows PCs. Our associated hardware and software product knowledge is excellent. Our aim is to use this knowledge to provide reliable and effective Mac and Windows support, while along the way suggesting viable solutions for improving your current setup.
Fast Delivery
 Tired of waiting weeks for equipment? We push that little bit harder to get your order to you on time. Most Apple computers are in stock and available immediately. Most other products we can source overnight - and if we can't, be assured we will let you know what's going on. With the Mac Alert website we've tried to make it easy for you to get the details on the Mac you're interested in and then compare it to the other models available.
On the Net
Mac Alert can provide reliable low cost Website and Email hosting. It's very easy to contact us for any issues, additions or changes instead of waiting ages on hold for an ISP. As another service to our customers we resell and install Adam Internet ADSL2+ Broadband, recommending the right plans for each individual and taking the pain out of connecting. |
