Mac Alert has many happy clients and customers! We have testimonials from:

• Business Clients
• Private Clients

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• Professional and organised in their provision of quotations and purchase options.
• Honest and knowledgeable in advising appropriate hardware and software solutions for our needs.
• Passionate about the products they represent and the need for smooth operation at the point of installation.

We have enjoyed developing a strong working relationship with Mac Alert and would happily recommend their leading edge services to any individual or company requiring an unbiased and reliable computer sales and support company.

Anna Dimond
Director/Designer



Powwow Media

We use and recommend the services of Richard Christian of Mac Alert. He sources the latest hardware and software, installs and support. His knowledge and expertise has proven to be invaluable to keep our busy agency running in spite of computer crashes and failures.

He recommends archival systems and software shortcuts. He even liaises – and interprets - between India and us! In a nutshell, we wouldn’t be without Mac Alert for help and advice which is just a phone call away.

Jennifer Short
Director



Lightly Salted

Having a high dependency on quality, reliable equipment is something that Mac Alert clearly understands. Mac Alert's friendly, helpful staff are always on standby like your own personal pit crew! I have relied on Mac Alert to point me in the right direction many times and they have always come thru with brilliant service, advice and value.

I don't hesitate to recommend Mac Alert to anyone, especially those with smooth flowing transparent technologies and support at the core.

Liam West
Commercial Photographer



Craig Gillespie

I’m setting up a small business on a low budget and working from home. I went to Mac Alert to have a new additional hard drive supplied and fitted to my Mac. I was pleasantly surprised by the easy going and friendly service I received at Mac Alert. Stephen Johnson [no longer working for Mac Alert - Ed.] from Mac Alert listened to my questions and was careful to suggest the ideal solution for me rather than selling me something I didn’t need. Stephen and Richard both welcomed any questions I had about setting up my computer and home office network and took the time to give me some helpful and professional advice.

In the end I not only got my new hard drive installed but they also diagnosed a potential cooling problem with my Mac that I have since rectified, and I’ve been able to improve my productivity in the office thanks to their advice. The value I got from my experience with Mac Alert was much greater than expected. Their level of service stands out clearly ahead of what I have previously experienced from this industry. As my business and therefore my computing requirements grow, I’m confident that Mac Alert will continue to help me find the most suitable solutions.

Craig Gillespie
Consulting Ecologist

"Thank you for helping me select a new computer for my son. He is vey happy with his macbook. You made the experience of buying the machine a pleasure.

Thanks also to Stephen for fixing a problem with my daughter's macbook that other repairers could not. I appreciate someone that takes the time to explain things in non-technical terms and then delivers on their promises. You had Anna's computer assessed and repaired within 2 days! Excellent. I have already recommended your business to several people. I wish you every success."

Michael Simpson

"I would like to say how impressed I was with the excellent customer service provided by Stephen and Mac Alert when I had problems recently with an iPod.

Many thanks and keep up the good work."

Bronwyn Keller

"From my first dealings with Mac Alert I found their service to be sensational, and this high level of service was carried through every visit I have made to their shop. Their technicians and floor staff are extremely friendly, helpful and skilled. Their service is second to none."

Zak Khalaf

"To make a long story short after dealing with Apple Technical Support for over 13hrs on the telephone, posting my iPod and having it sent back twice due to no technical fault being found I walked into Mac Alert one irate customer. Within a few minutes “iPod Steve” had relaxed me and the professionalism that I had seen in this short time made me realise they are independent company from Apple, it was so obvious in the fact that they “actually cared”. I would have never purchased another Apple product again due to their lack service support and my previous experience but knowing Mac Alert exists in Adelaide with people like “iPod Steve” working there I no longer have that concern. By the way Mac Alert was able to claim my iPod under factory warranty and I received a new one 2 days later, helps talking to “iPod Steve” for 15mins rather than Apple for hours on end – Thanks again guys. It was a pleasure dealing with you at Mac Alert. If only all Apple customers were referred to your company there would be a lot more satisfied customers. From now on I will be ensuring that all my Apple products get serviced/repaired through you."

Andrew Eastwood

"Friendly efficient service, quick quote and honest assessment of the situation, followed by fast service."

Keith Hustwick