Mac Alert has many happy clients and customers! We have testimonials from:

• Business Clients
• Private Clients

Please note that logos on this page are links (where possible). These links open in a new window which you can close to return to the Mac Alert site.

Applied Tectonics

Thank you guys, and gals, for bringing my baby back to life! I know I was a pain in the arse, calling all the time, but your patience and professionalism put me at ease.

I believe it was Ryan, who was the tech who performed his magic.... thank you Ryan. EVERYTHING worked as you said it would!

I run a welding business, as well as masquerading as a wanna be screen writer & novelist, and all of my s**t was on this computer. Okay, I have two other macs, and back-ups, but you understand... Thank you very much, all of you!

You have won me over, as I have shared my business with Next byte, and yourselves... you now get it all!

Ian Bee
Director

WDM Advertising & Design

WDM Design & Advertising has relied on Mac Alert's mix of personalised service and up-to-date expertise almost from day one.

When we first took over the business in 1999, we initially used one of Adelaide's larger "name" Mac outlets to help expand our network and upgrade equipment.

But the need for rapid reponse troubleshooting early on, prompted us to give Mac Alert a try – and we've never looked back.

Mac Alert's ability to truly get to know our business and the people in it has been a great advantage. They're able to come up with innovative, cost-effective solutions – doing the hard work when upgrade time comes around by researching all the hardware and software options and presenting a range of sensible options from which we can make informed choices.

And in a business where clients' deadlines are always tight, we need a prompt response if we run into strife with the system. When we need help fast we get it from Mac Alert.

Steve Swann
Director



PALAS   jewellery design + manufacture + wholesale

Professional, Honest, Knowledgeable, Reliable and Passionate

Mac Alert have provided computer sales and support to our company for over five years. We have always found them to be:

• Professional and organised in their provision of quotations and purchase options.
• Honest and knowledgeable in advising appropriate hardware and software solutions for our needs.
• Passionate about the products they represent and the need for smooth operation at the point of installation.

We have enjoyed developing a strong working relationship with Mac Alert and would happily recommend their leading edge services to any individual or company requiring an unbiased and reliable computer sales and support company.

Anna Dimond
Director/Designer



Powwow Media

We use and recommend the services of Richard Christian of Mac Alert. He sources the latest hardware and software, installs and support. His knowledge and expertise has proven to be invaluable to keep our busy agency running in spite of computer crashes and failures.

He recommends archival systems and software shortcuts. He even liaises – and interprets - between India and us! In a nutshell, we wouldn’t be without Mac Alert for help and advice which is just a phone call away.

Jennifer Short
Director



Lightly Salted

Having a high dependency on quality, reliable equipment is something that Mac Alert clearly understands. Mac Alert's friendly, helpful staff are always on standby like your own personal pit crew! I have relied on Mac Alert to point me in the right direction many times and they have always come thru with brilliant service, advice and value.

I don't hesitate to recommend Mac Alert to anyone, especially those with smooth flowing transparent technologies and support at the core.

Liam West
Commercial Photographer



Craig Gillespie

I’m setting up a small business on a low budget and working from home. I went to Mac Alert to have a new additional hard drive supplied and fitted to my Mac. I was pleasantly surprised by the easy going and friendly service I received at Mac Alert. Stephen Johnson [no longer working for Mac Alert - Ed.] from Mac Alert listened to my questions and was careful to suggest the ideal solution for me rather than selling me something I didn’t need. Stephen and Richard both welcomed any questions I had about setting up my computer and home office network and took the time to give me some helpful and professional advice.

In the end I not only got my new hard drive installed but they also diagnosed a potential cooling problem with my Mac that I have since rectified, and I’ve been able to improve my productivity in the office thanks to their advice. The value I got from my experience with Mac Alert was much greater than expected. Their level of service stands out clearly ahead of what I have previously experienced from this industry. As my business and therefore my computing requirements grow, I’m confident that Mac Alert will continue to help me find the most suitable solutions.

Craig Gillespie
Consulting Ecologist

"I just wanted to write and thank the team at MacAlert. On the weekend, I helped a couple of friends purchase their first computer (after many years of procrastinating) and the advice and assistance from the MacAlert team was fantastic. They not only provided all the information we needed, but helped put together the perfect hardware and software package.
We got their new iMac home and set up in no time at all. They were absolutely delighted with it and were playing with iTune and iPhoto within minutes. Kind regards, and thanks again."

Ian Milne

"Howdy Richard, felt I needed to provide some feedback on the customer service I received through your business recently. I had decided on purchasing a macbook after conducting some research into laptops. I found your website and was very happy with the way that everything was set out. Very easy to use.
On calling your store I spoke with Paul Hainsworth. Very easy man to talk to especially considering I am not very computer literate, I knew what I wanted and Paul was very able to help me. Ordering the laptop and then getting a call back within 24 hrs to say it was ready to pick up was fantastic.
On entering the store I found the customer service brilliant. Within minutes I was being served. Again I spoke with Paul and he was able to sort everything out. I also spoke with one of your technicians and again his advice was fantastic.I am very pleased with the level of service I received and will not hesitate in recommending your business. I look forward to continued spending with your business. Thanks."

Vikram Howard

"Thank you Paul the Iced Pussycat arrived today. Nice touch with the lollie pops! Once again thank you for a fantastic and stress free service. Paul even had the prudence to check that I had a compatible Mac for the software.

Can you believe that someone in the sales area CARES !!! and bothers to do such a thing !!

Looking forward to my next purchase from you guys.."

Tanya Barnett

"I would like to say how impressed I was with the excellent customer service provided by Mac Alert when I had problems recently with an iPod.

Many thanks and keep up the good work."

Bronwyn Keller

"To make a long story short after dealing with Apple Technical Support for over 13hrs on the telephone, posting my iPod and having it sent back twice due to no technical fault being found I walked into Mac Alert one irate customer. Within a few minutes they had relaxed me and the professionalism that I had seen in this short time made me realise they are independent company from Apple, it was so obvious in the fact that they “actually cared”. I would have never purchased another Apple product again due to their lack service support and my previous experience but knowing Mac Alert exists in Adelaide I no longer have that concern. By the way Mac Alert was able to claim my iPod under factory warranty and I received a new one 2 days later. Thanks again guys. It was a pleasure dealing with you at Mac Alert. If only all Apple customers were referred to your company there would be a lot more satisfied customers. From now on I will be ensuring that all my Apple products get serviced/repaired through you."

Andrew Eastwood

"Friendly efficient service, quick quote and honest assessment of the situation, followed by fast service."

Keith Hustwick