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Our Profile
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Origins  Mac Alert was formed to fill a gaping hole in the South Australian Apple market. Our services include Sales, Support, Training and Consulting. Before the G3 chip, the Mac market was in decline. With the release of the iMac and G3 workstations there was a huge resurgence in demand for Mac's. This, combined with the fact that good, or even satisfactory Macintosh service in Adelaide was rare, paved the way for Mac Alert to start trading. We have now been providing consistent, reliable support to businesses in Adelaide for over 8 years. Our Focus Mac Alert is an Apple Authorised Sales and Service Centre. On the service side we will always try to get your existing system working as efficiently and productively as possible. When it's time to invest in new equipment, you can relax in the knowledge that our prices are extremely competitive and the backup is there if needed. We always consider very carefully which equipment to recommend for each situation. We also consider which additional devices may be required for seamless integration into your existing setup. It's All About You! The type of service we provide is more personal than most other providers. We understand deadlines and the damage computer downtime can do to your business. We will never just turn up and jump straight on the machine without making sure its convenient. We specialise in the graphic design industry and also have several clients with Mac and Windows PC networks. If the cross-platform combination is giving you a headache, let us sort it out. We can create and setup websites, domains and Internet accounts, or maybe you need to update or troubleshoot your office's local area network to speed up your file transfers. Fast Warranty Repairs! We are an Apple Authorised Service Centre based in Adelaide. This means we can perform both warranty and non-warranty repairs. Our timeframes are faster than most and we have Apple Certified Techs to carry out the repairs. Peace of Mind For urgent situations we have a priority rates system which usually allows us to have a tech out to you same day, sometimes in minutes. Same day response service contracts are available. We also have loan monitors and machines for emergencies or short term rental. If your Hardware faults while under warranty we can organise a fast repair in our Service Centre. In the meantime we will keep close tabs on any delays on parts and keep you informed.  Multi-taskingThough we specialise in Apple Computers, our support technicians are fully conversant in Windows PCs. Our associated hardware and software product knowledge is excellent. Our aim is to use this knowledge to provide reliable and effective Mac and Windows support, while along the way suggesting viable solutions for improving your current setup. Fast Delivery Tired of waiting weeks for equipment? We push that little bit harder to get your order to you on time. Most Apple computers are in stock and available immediately. Most other products we can source overnight - and if we can't, be assured we will let you know what's going on. With this site we've tried to make it easy for you to get the details on the Mac you're interested in and then compare it to the other models available. On the Net Mac Alert can provide reliable low cost Website and Email hosting. Its very easy to contact us for any issues, additions or changes instead of waiting ages on hold for an ISP. As another service to our customers we resell and install ADSL 2+ Broadband, recommending the right plans for each individual and taking the pain out of connecting. Finally I would just like to say that the new range of Macs is superb, with something for everyone. Let us help choose the right one for you.  Richard Christian Managing Director * Mac, Macintosh and iMac are trademarks of Apple Computer. Windows is a trademark of Microsoft Corporation. FileMaker is a trademark of FileMaker Inc. |
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